TrollWall AI is an AI-powered application designed to automatically hide toxic comments on your social media pages. It eliminates hate speech and harmful content, ensuring respect and trust within online communities. By efficiently moderating harmful comments, TrollWall AI allows organizations to focus on meaningful discussions rather than managing negativity.

The platform operates 24/7, saving time and money while supporting your brand's reputation by making online spaces more inclusive and humane. Created by a team with diverse expertise in social media management, data science, human rights, and business, TrollWall AI embodies our commitment to creating a safer online environment.

Organizations can significantly improve their online community quality by using TrollWall AI. It automates the moderation process, effectively reducing toxic comments and hate speech while ensuring a safer and more favorable environment for users. It protects brand reputation and encourages more meaningful and engaging interactions among community members.

For real-life success stories and testimonials showcasing the benefits of TrollWall AI, visit our Case Studies section and follow us on LinkedIn, Facebook, and Instagram, where we regularly share customer testimonials and specific examples.

To begin using TrollWall AI, sign up for a free trial on our website. Once signed up, connect your organization's social media accounts to the platform and customize the settings to suit your specific needs. Once customization is complete, TrollWall AI is ready to handle toxic comments across your social media channels.

Due to technical restrictions by Meta and TikTok, TrollWall AI only supports organizational pages, not personal profiles.

Yes, TrollWall AI can moderate unpublished (dark) posts. Dark posts are social media advertisements not found organically and do not appear on your brand's timeline. They are used for targeted promotions and split testing. Despite their hidden nature, TrollWall AI can effectively monitor and moderate these posts to ensure they remain free from harmful content, supporting a safe advertising environment for your specific audience.

Yes, but image moderation is currently in beta version. If you're interested in trying it, please contact us and we can set it up for you.

No, TrollWall AI specializes in moderating text comments, not video content. We focus on achieving human-level understanding of toxic language, including hate speech and spam. Our AI analyzes the nuanced context and meaning behind text comments to protect your community from harmful interactions while preserving legitimate discussions.

TrollWall AI currently supports Facebook, Instagram, YouTube, and TikTok. We do not currently support platform X (Twitter).

Yes, TrollWall AI is especially valuable in crisis communication scenarios, where situations on social media can emerge spontaneously and escalate rapidly. These crises are sometimes fueled by orchestrated troll attacks.

Our automated software is invaluable during such times, preventing a flood of harmful comments on your social pages, especially during off-hours or when moderators are overwhelmed. It ensures your page remains protected around the clock without manually blocking each comment.

Additionally, TrollWall AI includes a Custom Keyword Detector feature, allowing you to create a personalized blacklist of phrases to target specific unwanted content. This feature automatically blocks comments or URLs containing designated keywords, offering an extra layer of protection during sensitive situations.

Comment export isn't currently available through the TrollWall AI interface. However, you can contact us via the in-app chat and request a comment export - we'll gladly prepare and send you the data for your analysis.

This gives you access to your comment data for reporting, analysis, or backup purposes whenever you need it.

TrollWall AI has no monthly limits on comment moderation. Our AI evaluates all comments on your connected accounts regardless of volume.

Limits only apply to AI Reply Assistant response generation - each new account receives 40,000 free response generations. To increase this limit, contact your account manager.

Yes, TrollWall AI allows administrators to grant different permission levels to team members. These permissions can be customized in both scope and depth, giving administrators control over access to specific features, functionalities, or data. This ensures staff members have appropriate access for their roles while protecting sensitive information.

TrollWall AI is located in the European Union, specifically in Slovakia.

All data is stored within the EU to comply with data residency regulations and ensure proper data protection standards.

No, extensive testing confirms that TrollWall AI does not negatively impact your social media visibility or reach. Our analysis consistently shows that the tool operates seamlessly without affecting algorithmic content distribution on social media platforms. Visit our Case Studies section for detailed client experiences.

No, TrollWall AI operates discreetly in the background and is not visible to your audience or other users.

Hate speech involves harmful expressions targeting individuals or groups, often inciting violence or discrimination based on characteristics like gender, race, or religion. TrollWall AI focuses on identifying and moderating such content while advocating for balanced moderation over broad censorship to maintain respectful online discourse.

TrollWall AI's moderation is designed to enhance online community atmosphere by selectively removing only harmful content like hate speech and toxic comments that negatively impact discussions. Unlike censorship, which broadly restricts expression, our targeted approach promotes constructive dialogue and fosters communities where meaningful conversations can flourish.

Yes, TrollWall AI provides a comprehensive admin dashboard where you can:

No, users do not receive notifications when their comments are hidden by TrollWall AI.

TrollWall AI's actions fall outside the scope of the Digital Services Act, which primarily concerns online platforms and intermediaries like Meta/Facebook. TrollWall operates as community management software, providing tools to page administrators to enhance their moderation efforts. We don't host user-generated content but offer mechanisms like keyword filtering and advanced comment detection to help administrators manage their pages effectively. We welcome DSA regulation as a step toward safer online spaces.

Pricing for TrollWall AI depends on your specific needs and moderation volume. Each package is customized to specific requirements. Your dedicated account manager will contact you with a tailored pricing proposal based on your needs.

Yes, we provide a 7-day free trial. We're also willing to extend this trial period for customers who need additional time to evaluate TrollWall's value.

TrollWall AI currently supports 9 languages with human-level accuracy:

What makes our language support special:

For AI Reply Assistant (AIRA): AIRA can generate responses in any language supported by advanced AI models, but performs best in the languages listed above where we have specialized training data.

We're continuously expanding language coverage based on customer demand and market needs.